Terms & Conditions
Refund Policy
We offer a 30 day refund policy. If you receive a product from us and you find that it is incorrect, do not open the item. Please inform us immediately and arrange for the product to be returned to us. If you are returning an item because of an error on our part or, in accordance with our returns policy, because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us
Privacy Policy
Shipley Limited is committed to protecting your privacy online. Our policy explains how we will do this.
What information do we collect? - We collect email addresses. Registration: on some parts of the site we ask you to register, and if you do we ask for your name, email address, geographical address and other personal information. From time to time we will ask you for further information, for example if you make a purchase or enter a competition. We may also use cookies. For an explanation, see the section on cookies below.
Use of Cookies - Cookies are small files which many web sites transfer to your hard disk. They can inform the web site what pages you visit, and your preferences, which enable web sites to provide you with a more personalised service. You can set your browser to refuse cookies, or to warn you before accepting them. We use cookies, but most parts of our site can be accessed even if your cookies are turned off. But you may find there are parts of the site which you cannot access if your cookies are turned off.
How do we use your information? - We use the information to help us understand more about how our training is used and to improve our service. When do we share information? We do not sell your personal information to others.We do not share your information with our associated companies.If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.